<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">ISO20000是信息技术管理体系， 是第一部针对信息技术服务管理领域的国际标准，也是一套有关如何采用流程方法有效地提供服务以满足客户业务需求的方法。<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">
<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">作为认证组织的IT运营和服务管理水平的国际标准，ISO20000具体规定了IT服务管理行业向企业及其客户有效地提供服务的、一体化的管理过程以及过程建立的相关要求，帮助识别和管理IT 服务的关键过程，保证提供 有效的IT服务以满足客户和业务的需求。它着重于通过“IT服务标准化”来管理IT问题，即将IT问题归类，识别问题的内在联系，然后依据服务级别协议进行计划、管理和监控，并强调与客户的沟通。<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">
<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">ISO20000标准一方面可以用于IT服务业，比如IT咨询、系统集成、IT教育 与培训、IT系统外包、业务流程外包、软件与硬件维护与支持等服务；另 一方面，也可以应用于组织内部的IT服务部门，比如金融、电信等行业的 数据中心等。<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">
<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">
<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">ISO20000认证条件<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">
<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">1、正常合法经营三个月以上的企业，信用良好，没有违规记录<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">
<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">2、员工5人以上，有与业务相关的技术人员<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">
<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">3、有2个或以上成熟的与认证范围相关的项目<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">
<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">4、提供法人身份证，企业组织架构<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">
<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">5、至少完成一次内部审核，并进行了管理评审<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">
<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">ISO20000认证证书的有效期是三年。<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt;">
<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">通过认证机构 的审核取得ISO20000证书后，期间每年要接受发证机构的监督审核（也称为：年检或年审），三年证书到期后，要接受认证机构的再认证（也称为复评或换证）。<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">
<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">ISO20000认证它帮助识别和管理IT服务的关键过程，保证提供有效的IT服务满足客户和业务的需求。<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">
<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">ISO20000提出了服务文化，提供了满足业务需求的服务的方法论和管理方式的优先权。<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">
<晴风村n style="font-family: 微软雅黑; color: rgb(18, 18, 18); letter-晴风村cing: 0pt; font-size: 13.5pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">获得ISO20000认证，意味着您的组织达到了世界公认的领先的IT服务管理标准，意味着您的服务管理采用于IT服务管理最佳实践，确保为客户提供有效的、可靠的IT服务。咨询办理18734859001
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